Terms of service

General Terms

By accessing and purchasing from TreasureLace ("we", "us", or "our"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our jewelry products, including necklaces, earrings, bracelets, and rings.

Product Information

All products displayed on TreasureLace are subject to availability. We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur due to screen settings or handmade nature of our jewelry.

Order Processing

Orders are typically processed within 3-5 business days. You will receive an order confirmation email with tracking information once your items ship. International orders may be subject to customs fees and delays.

Refund Policy

We offer a 30-day return policy for unworn, undamaged items with original packaging and tags. Return shipping costs are the responsibility of the customer. To initiate a return, please contact us at [email protected] with your order number.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items.

Intellectual Property

All content on TreasureLace, including designs, logos, product images, and descriptions, are our exclusive property and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

Limitation of Liability

TreasureLace shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability for any claim shall not exceed the purchase price of the product in question.

Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of our jurisdiction. The prevailing party shall be entitled to reasonable attorney fees.

Policy Changes

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].